Shipping policy

Shipping Policy – Experience FIFA World Cup 2026

1. Overview

Thank you for purchasing from Experience FIFA World Cup 2026. This Shipping Policy outlines how and when your order will be delivered.

2. Digital Products (Tickets, Confirmations, E-Vouchers)

  • All digital items (including match tickets, booking confirmations, and travel vouchers) are delivered electronically via email.

  • Delivery timeframe: within 24–72 hours after successful payment confirmation.

  • Please ensure your email address is correct at checkout.

  • If you do not receive your order, check your spam folder or contact support.

3. Physical Products (Merchandise, Kits, Souvenirs)

  • Orders are processed within 2–5 business days.

  • Estimated delivery times:

    • Domestic shipping: 3–7 business days

    • International shipping: 7–21 business days (depending on destination and customs clearance)

4. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping promotions may apply for selected campaigns.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your shipment through the courier’s website.

6. Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes.

  • These charges are the responsibility of the customer.

7. Delays

  • We are not responsible for delays caused by:

    • Customs processing

    • Courier issues

    • Incorrect shipping information

    • High-demand periods during the tournament

8. Incorrect Address

  • Please ensure your shipping details are accurate.

  • We are not liable for orders shipped to incorrect addresses provided by the customer.

9. Lost or Damaged Items

  • If your item is lost or arrives damaged, contact us within 7 days of delivery.

  • We will assist in resolving the issue with the shipping carrier.

10. Contact Us

For any shipping-related inquiries, please contact our support team at:
Email: contact@wcopf.info
Response time: 24–48 hours

Note: This policy may be updated without prior notice to reflect changes in logistics or tournament regulations.